Patient Journey

PATIENT JOURNEY

Whether you have been referred by your GP or you’ve heard of us through feedback from a friend, we are here to take care of you.

It can be an anxious time after suffering an injury, or frustrating to have chronic pain from an ailment that refuses to go away. Call to tell us your problem and book your appointment.

These can be arranged at any of our 3 clinics. We are conveniently located at Mount Elizabeth Hospital (Novena), Mount Alvernia Hospital or Farrer Park Hospital. Our surgeon will get to know you and discover more about your problem.

After consultation your surgeon will decide which tests are needed. Most conditions will benefit from an X-ray of the affected region to aid in your diagnosis.

A MRI scan though not always necessary, provides in-depth information on the anatomy and the limb structure. It can help reassure you that damage to surrounding bone and muscle tissue is limited. These tests can be arranged on the same day or a convenient time of your choosing.

We seek to find the simplest non invasive treatment option for you. We have partners in sports physiotherapy and rehabilitation to get you back on your feet as soon as possible.

If surgery is the best option available, this can be done at a centre of your choosing in Singapore. We are accredited in all Parkway Hospitals including Mount Elizabeth (Orchard), Mount Elizabeth (Novena), Gleneagles, as well as Mount Alvernia, and Farrer Park Hospital.

We understand that costs and financing are important to our patients. We are Medisave and Integrated Shield Plan approved with the major local insurers. Our Corporate Panels cover a wide range of international insurers through AXA and FullertonHealth. We can walk you through the claims process and liase with the insurer and hospitals on your behalf. Just approach any of our friendly clinic staff to find out more.

INSURANCE PARTNERS

We collaborate with most major insurance partners in Singapore to ensure our patients’ peace of mind in their treatment journey. We understand the importance of financial considerations and offer assistance and financing information to our patients. Please reach out to our staff and we will be happy to provide you with the information you require.

PATIENT FEEDBACKS

Dr Kau was very careful and explained clearly the surgery procedures. After surgery, the care while I was in hospital was closely monitored and he even came during weekends! The hip so far has recovered and healed. His ‘predictions’ of when what can happen are so accurate. Trust him.

Ming Lee Chua

Dr. Kau is an exemplary doctor who is experienced in his field and is very patient with his patients. He walked me through the details of my knee condition and addressed all my concerns. Thanks to Dr. Kau, I had a better understanding of my ACL and MCL injury and the various treatment options available. His advice and treatment have been very valuable to me.

Ethan Chan

I had a very successful total hip replacement done by Dr Kau 4 years ago. 4 months after the operation I was back walking, cycling and swimming. The beautiful job gave me much confidence Dr Kau is most professional and has such great doctor patient communication.

Teo Pek Suan Diana

SEND US AN ENQUIRY

If you have any enquiry, please do get in touch. Leave us a message and we will get back to you shortly.